Welcome to the Primary Image Support Area.
We’ve created a number of help guides, along with answers to common questions, so you may be able to find support quicker than contacting us.
If you’re looking instead for our public website, please click here.
Or, if you can’t find an answer in our help area, please follow the button below:
Website Editor / WordPress
WPBakery Page Builder
- How do I edit text blocks within my website grid?
- How do I link to a file using a button in WPBakery Page Builder?
- How do I activate WPBakery Page Builder on my webpage?
- How do I add images using the WPBakery Page Builder?
- How do I clone and delete rows in WPBakery Page Builder?
- How do I use WPBakery Page Builder?
- How do I access Primary Image webmail?
- How do I connect to a Primary Image mailbox via my email program or app?
- How do I setup my Primary Image mailbox in Outlook 2016?
- How do I setup an “out of office” message?
- My email account is reaching capacity. How can I delete old messages?
- Can I increase my email account storage quota?
- What file formats should I provide my content in?
- Where can I learn more about improving my website’s SEO?
- I’ve received an unsolicited email about my website’s SEO. Is it genuine?
- How do I clear my web browser’s cache?
- How much do you charge for website edits?
Social Media & 3rd Party Services
- Can you recommend a mailing list / newsletter provider?
- Where’s a good place to find professional stock pictures?
- How do I verify my phone number with Twitter?
- Can you recommend a live chat service for my website?
- Where can I find help on using MailChimp?
- Help! I’m getting an “ERR_SPDY_PROTOCOL_ERROR” in WordPress
Planned Maintenance & Announcements
Looking for something else?
Have you got any suggestions for new help guides you’d like to see? Let us know!