I can’t remember my visitor stats login. How can I access my online reports?

Can you find the email we sent you?

We’ll normally email you with a stats login soon after your website has launched, or shortly after your website gets transferred to Primary Image.

Have you got the email from us, but the login details aren’t working?

It could be that you, or somebody else, has changed the password on your StatCounter account. In that case, go to the StatCounter website and use their forgotten password tool. This means you can reset your password to gain access.

If you can’t find the email from Primary Image

Don’t worry, get in touch and we’ll help you!

If you’ve had any changes in staffing, it may be that the welcome email went to another contact. We can reset your account and help you login.

in Visitor Stats
Did this article answer your question?