Is phone support available if I have questions about my website?

Yes, unlike a lot of other web design agencies and hosting companies, we do offer support over the phone as we recognise everyone has difference preferences.

We offer free telephone support to customers on our Business and Enterprise plans.

For customers on our Personal plan, to keep our costs competitive, we don’t offer free phone support. However, we’re still happy to provide support over the phone and charge our usual hourly rate.

When you call us, if we’re unable to help you immediately, we may log your details and send you a message later once we’ve investigated your query.

in Website Hosting

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