- Support Area
- Planned maintenance (11th May 2022)
- Getting started with your website editor…
- How do I choose my page’s address / URL?
- Getting started using Beaver Builder
- How do I add headings into my page?
- How to duplicate a page in Beaver Builder
- Adding rows and columns with Beaver Builder
- How do I add images to my pages?
- Adding new blocks to your page layout in Beaver Builder
- Planned maintenance (5th July 2021)
- How do I login to my website editor?
- How can I change the date of a news post?
- Planned maintenance (9th June 2021)
- How do I edit text blocks within my website grid?
- How do I link to a file using a button in WPBakery Page Builder?
- How do I add or remove users?
- Can I save a page without making it public?
- How can I prevent my pasted text appearing with strange formatting?
- Planned data centre maintenance (8/9th January 2018)
- Can I view / download / delete my contact form entries?
- How do I upload files to my webpage for visitors to download?
- Planned web server maintenance (21st November 2017)
- How do I add clickable links in my pages?
- How can I upload large files to my website?
- What does the order status mean in WooCommerce?
- How do I add logos to my logo carousel?
- How do I moderate comments on my blog posts?
- How can I quickly find the edit screen for a particular page?
- Planned web server maintenance (22nd August 2017)
- How do I activate WPBakery Page Builder on my webpage?
- What happens if two people try to edit the same page at the same time?
- How do I use my website’s discussion forum / message board?
- Planned email account upgrade (24th April 2017)
- How do I add job vacancies to my website?
- How do I offer variations of a product within WooCommerce?
- Planned maintenance (25th August 2020)
- How do I add images using the WPBakery Page Builder?
- How do I clone and delete rows in WPBakery Page Builder?
- How do I enable bookings/tickets to my events?
- Can I add an address/postcode look-up facility on my website?
- What makes a good, secure password for my website login?
- How do I manage my WooCommerce shop?
- How can I display a list of file downloads?
- Is your printing eco-friendly?
- How do I add new sections to my index grid?
- How do I use the Yoast SEO module to create better content?
- Can I edit the navigation menu?
- Planned maintenance (9th June 2020)
- How do I add video to my page?
- How do I use WPBakery Page Builder?
- How do I connect Stripe with my website?
- How do I setup a PayPal account for my business?
- Can I edit tables in the website editor?
- Can I preview my website as a guest in my web browser?
- How do I create a spacing gap between paragraphs?
- How do I add/edit the staff / team page on my website?
- Planned maintenance (18th November 2019)
- How do I apply formatting to quotations?
- How do I apply new settings to a large number of posts, pages, etc?
- How do I add entries to my history timeline?
- Can you recommend a mailing list / newsletter provider?
- How do I clone an existing page?
- How do I provide you with my PayPal API details?
- How do I add / edit FAQs on my website?
- What is your “rush” rate?
- How do I add listings to my business directory?
- How do I install a new font on my computer?
- How do I use LayerSlider to edit or create header banners?
- How do I add events to my website?
- How can I setup tracking links?
- Can I login to the WordPress editor via my phone?
- How do I manage the sidebars on my website?
- Planned maintenance (18th January 2018)
- Where’s a good place to find professional stock pictures?
- How do I add a use columns within the WPBakery Page Builder?
- Help! My plugins haven’t been tested with the latest version of WooCommerce
- My images are too big, how do I resize them?
- How do I add a headline image to my news post?
- How do my website’s visitors use PayPal guest checkout?
- How do I setup email reminders using my web forms?
- How do I verify my phone number with Twitter?
- How do I add / edit testimonials on my website?
- Can you recommend a live chat service for my website?
- Where can I find help on using MailChimp?
- Will colours look the same in print as they do on the screen?
- Help! I’m getting an “ERR_SPDY_PROTOCOL_ERROR” in WordPress
- Can I see a graph of my visitor stats over time?
- How do I access Primary Image webmail?
- What file formats should I provide my content in?
- How long are my visitor stats available for?
- How do I connect to a Primary Image mailbox via my email program or app?
- Should I add a privacy policy to my website?
- Where can I learn more about improving my website’s SEO?
- How do I setup my Primary Image mailbox in Outlook 2016?
- Can I track individual visitors on my website?
- I’ve received an unsolicited email about my website’s SEO. Is it genuine?
- How can I send passwords securely to Primary Image?
- How do I setup an “out of office” message?
- Why am I not receiving a weekly visitor stats email?
- My email account is reaching capacity. How can I delete old messages?
- Do you provide visitor stats for my website?
- How do I clear my web browser’s cache?
- I can’t remember my visitor stats login. How can I access my online reports?
- How much do you charge for website edits?
- Can I increase my email account storage quota?
- How do I setup my Primary Image mailbox in Thunderbird?
- How do I see my most popular pages?
- Should I have a captcha check on my website’s contact or comment forms?
- What are my options for managing my email accounts?
- How do I find out where my visitors came from?
- What should I include on my website’s home page?
- What is domain name propagation?
- How should I prepare my artwork for printing?
- Does email forwarding work to outside mail providers?
- Can I find out what people typed into Google?
- How do I prevent emails going into my spam folder in Gmail?
- What different hosting plans do you offer?
- What’s the difference between a mailbox and an email forwarder?
- I want to use Google Analytics. How do I set this up on my website?
- How reliable is your website hosting?
- I have a long list of email forwarders. Can I see them on one screen?
- How do I access my Gmail business account on my computer and devices?
- Can I recover a deleted email account?
- How do I login to my hosting control panel / cPanel?
- Do you provide the original editable graphic files that you use in your designs, e.g. PSDs?
- Do you offer discounts for hosting more than one website?
- What do your domain name registration/renewal fees include?
- Is phone support available if I have questions about my website?
- What’s your support policy for WordPress plugins?
- What is the difference between your managed and unmanaged accounts?
- I want to move my website to Primary Image. What details do you need?
- What can’t I store in my hosting account?
- How do I assemble my roller banner stand?
- What happens if I’m late making a payment?